SHIP
Recover carrier overcharges with an operator-ready audit workflow
SHIP is built for teams that need audit findings, dispute evidence, and carrier recovery status in one place instead of across spreadsheets and portals.
What SHIP replaces
Manual billing review breaks when carrier adjustments, DIM audits, and accessorial churn move faster than your team can reconcile them. SHIP keeps the audit path operational from upload through credit confirmation.
- Upload carrier billing or shipment files with the standard SHIP intake paths.
- Review findings for DIM, contract-rate, duplicate-charge, and service-level issues.
- Move valid findings into dispute workflow with evidence and carrier context.
- Track claim packets, acknowledgements, rejections, and confirmed credits in one place.
Commercial model
15% gain-share
SHIP is priced around confirmed recovery value. Professional plans keep the platform and workflow live without requiring a fixed enterprise rollout first.
Core capabilities
Anonymized proof
Validated shipping signals from pilot data
These proof points are sourced from approved commercial material and pilot context data, with customer-identifying details removed under ADR-002.
Validated savings signal
$37.8K/year
Annual shipping recovery opportunity identified for one anonymized mid-market retailer.
Value-share economics
6.7x ROI
Standard 15% value-share pricing on the validated shipping opportunity.
Billing pattern intensity
87.3%
Carrier adjustments favored the carrier in the pilot billing review set.
Evaluate SHIP
Start with the quickstart to see findings from your own carrier data, then use the guide to understand the full dispute-to-credit workflow.
Frequently asked questions
What does SHIP audit?
SHIP audits carrier invoices against your contracted rates, detecting DIM-weight overcharges, duplicate charges, service-level mismatches, and accessorial billing errors across parcel and LTL shipments.
How does the 15% gain-share pricing work?
The free sandbox lets you audit invoices at no cost. Professional pricing is 15% gain-share on confirmed carrier credits plus a committed monthly minimum — you keep 85% of every dollar recovered.
What carriers does SHIP support?
SHIP supports any carrier whose invoices can be uploaded in CSV format, including FedEx, UPS, and regional carriers. Carrier agreement uploads improve audit context for contracted rate validation.
How does the dispute workflow work?
SHIP findings move through a structured workflow: OPEN (detected) to DISPUTED (evidence attached) to SUBMITTED (sent to carrier) to CARRIER_REVIEW, and finally to CREDITED or REJECTED. Each step is tracked with timestamps and evidence.
Can I upload carrier agreements to improve auditing?
Yes. SHIP accepts carrier agreement uploads (CSV or PDF extraction) to build contracted-rate context. This improves audit accuracy by comparing invoiced charges against your specific negotiated rates rather than published rates.
Operating boundary
SHIP provides audit workflow, evidence packaging, and carrier-facing status management. It does not replace your contractual judgment, carrier relationships, or internal approval controls for disputes and claim submission.