Pricing

Simple, usage-based pricing

Start free. Scale with committed minimums and per-operation rates. Enterprise customers get custom terms.

Need product behavior, onboarding, and billing expectations instead of a pricing snapshot? Use Get Started and Plans and Billing.

Sandbox

Free

No credit card required

  • Rate limits100 req/min
  • API keys1
  • Concurrent jobs3
  • Data retention30 days
  • SupportDocs only
  • Daily capsPer-operation limits

Professional

Starting at $149/mo

15% gain-share on SHIP recoveries

  • Rate limits500 req/min
  • API keys10
  • Concurrent jobs30
  • Data retentionUnlimited
  • SupportEmail
  • Daily capsUnlimited

Enterprise

Custom

10-15% gain-share (negotiated)

  • Rate limits2,000 req/min
  • API keysUnlimited
  • Concurrent jobs500+
  • Data retentionUnlimited
  • Support24hr + SLA
  • Daily capsUnlimited

Professional Committed Minimums

Choose a monthly committed minimum. Higher commitments unlock lower per-operation rates. If your usage exceeds the minimum, the overage is billed at your per-unit rates. If usage is below the minimum, you pay the minimum.

Committed MinimumPer-Unit Rates
$149/moBaseline rates
$499/mo10% unit-rate discount
$999/mo20% unit-rate discount

Per-Unit Rates (Professional Baseline)

OperationPrice
HS Classification$0.06/call
Landed Cost$0.03/call
SIMA Validation$0.02/call
Shipment Upload$0.01/upload
Trade Upload$0.01/upload
Catalog Upload$0.01/upload
Carrier Agreement$5.00/upload
Claims Packet$1.00/claim
Compliance Check$0.01/check
Payment Check$0.01/check
Alcohol Check$0.01/check
Export$0.02/export

Frequently Asked Questions

What's included in Sandbox?

Sandbox is free forever and includes all platform features with daily operation caps and 30-day data retention. It's designed for evaluation, development, and small-scale use.

How does the committed minimum work?

You choose a monthly committed minimum ($149, $499, or $999). Higher commitments unlock lower per-operation rates. If your usage exceeds the committed minimum, the overage is billed at your per-unit rates. If usage is below the minimum, you pay the minimum.

Can I switch tiers?

Yes. Upgrades take effect immediately. Downgrades apply Sandbox limits (daily caps, rate limits) immediately, but billing continues through the end of your current period.

What happens to my data if I downgrade?

Your data is preserved but subject to Sandbox retention limits (30 days). Data older than 30 days will be purged after downgrade. Export your data before downgrading if you need to keep it.

How is usage billed?

Usage is tracked per API operation and billed monthly through Stripe. You can view real-time usage and projected costs in the billing dashboard. Overages beyond your committed minimum are added to your next invoice.

What's the Enterprise plan?

Enterprise includes custom pricing, negotiated gain-share rates (10-15%), higher rate limits, unlimited API keys, dedicated support with SLAs, and custom data retention. Contact sales to discuss your requirements.

Get Started FreeTalk to Sales